Code of Ethics and Conduct
Ethics, integrity and respect in every decision
Integrity and ethics are the pillars on which Nova Smar S/A was built and on which it will continue to grow. The Code of Ethics and Conduct is our compass: it brings together the values that guide our daily decisions and actions and sets the behavior expected in all interactions, both internal and external.
It applies to all employees, including administrators, directors, interns and third parties acting on behalf of the company or on its premises.
What is the Code of Ethics and why does it matter?
The Code complements internal policies and current legislation. Its purpose is to ensure a fair, transparent and harmonious work environment, based on Respect and Responsibility. It rests on four fundamental principles:
- Human Rights and Diversity: no form of exploitation, discrimination or prejudice is permitted;
- Sustainability: economic development combined with environmental protection and social responsibility;
- Integrity and Transparency: diligence, honesty and clarity in reports, communications and contracts;
- Legal Compliance: compliance with all applicable laws, regulations and internal policies.
Integrity: zero tolerance for corruption
Nova Smar S/A does not accept any form of corruption, bribery, kickbacks, personal favoritism or money laundering.
- Offering, promising, giving, requesting or accepting undue advantages, whether from public officials or private partners, is prohibited;
- Every transaction must be legitimate, recorded and supported by evidence;
- With customers, suppliers and competitors, the rule is transparency and fair competition;
- Company assets must be used for professional purposes only, with care and conscious consumption.
People: respect, diversity and safety
We value a fair and respectful work environment that promotes everyone’s development.
- Hiring, promotion and termination decisions based on merit;
- Rejection of moral or sexual harassment and of any kind of violence;
- Combating forced labor, child labor and slave-like labor, including in the supply chain;
- Occupational health and safety as non-negotiable priorities;
- Conflicts of interest reported to the manager and to the Ombudsman’s Office.
Information: confidentiality and data protection
The information and know-how that circulate within the company are the property of Nova Smar S/A and may not be passed on to third parties without authorization.
- Personal data of employees, customers and partners is protected in accordance with privacy laws;
- Internal information must not be disclosed on social media or public channels;
- External communication on behalf of Smar requires prior authorization from Corporate Communications.
Whistleblowing Channel
Employees, suppliers and partners can report any violation or suspected violation of the Code, internal policies or laws safely and confidentially, with the option of anonymity. Nova Smar S/A prohibits any form of retaliation against anyone who reports in good faith.
Together, we build a culture of integrity
The Code is managed by Nova Smar S/A’s Governance and reviewed periodically. When in doubt, the best course is always to seek guidance from your direct manager, Human Resources, the Ombudsman’s Office or the Governance Department.
Want to read the full Code?
The full version of the Code of Ethics and Conduct presents all guidelines in detail, including:
- Labor relations, family relationships, substance use and political-party activities;
- Rules on gifts, presents and relations with the public sector;
- How the Whistleblowing Channel works and the consequences of violations;
- Frequently asked questions about everyday situations.
Keep browsing the SMAR website and learn more about our Integrity Program and our ESG practices.
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