Privacy Policy


NOVA SMAR S/A needs to collect and process personal data to ensure the security of its system, thus allowing the correct identification and authentication of the user, who from then on will be able to enjoy a good browsing experience and access to interest. To this end, NOVA SMAR S/A assumes the ethical commitment to protect the information and sensitive data of its customers, employees, partners and suppliers in accordance with the provisions contained in Law 13.709/18, known as the General Law for the Protection of Personal Data. (LGPD).

Aware of the utmost importance that must be given to the personal data and privacy of its users, NOVA SMAR S/A will only request such information and personal data when necessary, with the due knowledge and consent of the user, who will be unequivocally and previously informed of the reasons for the collection and destination of this data.

As a security measure, some of the information collected will be stored for the time necessary to perform the requested service, but some data collected will be kept by NOVA SMAR S/A to comply with legal requirements.

The data that must remain stored are properly protected to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.


PERSONAL DATA: LGPD defines “personal data” as all that refers to an identified or identifiable natural person, such as: name, address, CPF, identification number, etc.

SENSITIVE PERSONAL DATA: refers to racial or ethnic origin, religious conviction, political opinion, membership of a trade union or organization of a religious, philosophical or political nature, data relating to health or sexual life, genetic or biometric data, when linked to a natural person.

USER: natural person who uses the website and service channels of NOVA SMAR S/A and who, in order to have access to information or services, will have to provide personal data.

CONSENT TERM: document where the authorization for data processing with a specific and determined purpose is collected.

CONTROLLER: establishment that performs the primary collection of data, with the objective of using them for the development of its activities.

OPERATOR: performs data processing operations on behalf of the controller.

TREATMENT AGENTS: Controller and Operator.

TREATMENT: any operation carried out with personal data, such as those relating to the collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, elimination, evaluation or control of information, modification, communication , transfer, diffusion or extraction.

COOKIES: are information files that are stored on your computer or mobile devices through the internet browser (browser). These files allow, over a period of time, a website to “remember” the actions and preferences recorded on behalf of the user. The use of cookies exists so that the user, when returning to a website that he has already visited, does not, in principle, have to indicate his navigation preferences again (language, font, form of visualization, etc.).

Personal data collection

NOVA SMAR S/A collects personal data to offer the user services and functionalities suited to their needs.

In certain situations, to collect personal data and sensitive personal data, NOVA SMAR S/A may request the user's consent through the Consent Term, following and complying with legal and regulatory obligations.

To contact NOVA SMAR S/A and make any type of request through the website, user data will be requested through an electronic form, so that your request receives the appropriate treatment according to its purpose.

Use of personal data

NOVA SMAR S/A, as the Controller, is responsible for processing the personal data of its users or for forwarding them to the internal departments and production units responsible for meeting the user's needs.

Sharing of personal data

User data will be transmitted and shared between NOVA SMAR S/A departments, so that service is provided promptly and efficiently.

NOVA SMAR S/A may also transmit user data to third parties in compliance with regulatory requirements, due to legal obligations and court orders. However, NOVA SMAR S/A will always use the available and necessary means to ensure privacy and security in data sharing.

Preservation of personal data

The data collected by NOVA SMAR S/A will be kept for the period strictly necessary according to the treatment carried out and required by current legislation.

NOVA SMAR S/A informs that it will maintain all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and misappropriation of its users' personal data.


User rights

Under the terms of the LGPD, the data subject may request access to the data collected by NOVA SMAR S/A, as well as its rectification, elimination or limitation of the use of personal data, the portability of their data, or even oppose to its treatment, except in the cases provided for by law. The data subject may exercise these rights by means of a written request addressed to the data controller, by e-mail

Third party websites

It is up to NOVA SMAR S/A to inform users, through its website, of the existence of access links to other external and third-party websites, which are not under its control, operation and protection, not being responsible for the contents and practices. of those sites.

Changes to the privacy and cookies policy

NOVA SMAR S/A informs that it may change this Data Privacy Policy and Use of Cookies at any time. The changes will be duly made available and, if necessary, you will keep in touch with the duly registered user.